When will the Verizon outage be fixed? Here’s what we know
Lots of iPhone users are reporting being stuck in SOS mode. Verizon has acknowledged there is a problem as lots of users scramble for a fix.
Check out our live blog coverage on the Verizon outage for more up-to-date details on the major cellular network issue.
UPDATE: Sep. 30, 2024, 5:29 p.m. EDT Verizon's customer support account on X posted around 5 p.m. ET that engineers were "making progress on our network issue and service has started to be restored." Though it would appear that some customers were still having issues, the company noting it would "continue to work around the clock to fully resolve this issue."
Verizon customers nationwide reported network outages on Sept. 30, with many iPhone users saying their phones have been stuck in SOS mode. This is a massive problem for many folks trying to work and get about their lives on a Monday, and it is unclear when the issue will be resolved.
Verizon has not made it clear how long this will last.
"We are aware of an issue impacting service for some customers," the company's customer support X account posted around noon Eastern time. "Our engineers are engaged, and we are working quickly to identify and solve the issue."
Hours have passed, and folks are still reportedly experiencing the same problem. Down Detector still shows a high volume of user-reported issues. The replies from the Verizon account also seem to indicate that many folks are still having issues and that a fix has not yet been rolled out.
It's unclear when the problem will be fixed, but it could take a while. We will update you as developments occur.
This is a developing story … Check back at Mashable for updates.
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